We implemented RSA SecureID for a customer with about 400 nodes. They are using redundant Authentication Manager Applicances. We are now waiting for all the machines to be joined to Active Directory so we can push out the RSA Authentication Agents via a GPO. Tested Failover in their network between the two devices and it worked seemlessly.
Customized Implementation of OTRS for the Real Estate Industry
GMP Networks has customized a popular open source trouble ticketing system called OTRS (Open Ticket Request System). OTRS has over 30,000 downloads to date and is under active development by the open source community.
Symantec Service Desk
Symantec ServiceDesk is a powerful ITIL-based incident, problem, change, release, and knowledge management tool that improves availability and service levels while reducing costs. Based on best practice processes ServiceDesk is designed for fast implementation, easy integration, drag-and-drop customization and optimization of IT processes to deliver immediate benefits. GMP has stood up a full implementation of service desk in our lab for demonstration to customers.
Enterprise Vault
GMP Has a full working copy of Symantec Enterprise Vault running in the lab. The implementation includes email archiving, file system archiving and the Discovery Accelerator. Enterprise Vault is a full featured archivng solution from Symantec that includes features such as legal discovery and legal hold.
GMP's LAB
At GMP Networks, we pre-install all software and hardware prior to bringing it onsite. To do this, we make extensive use of a Microsoft Hyper-V virtual environment. The environment can simulate a customer’s network using Linux virtual machines to act as routers and Windows machines on which to install software.
OpenFiler with DRBD and Heartbeat with support for SCSI 3 Persistent reservations
We recently configured openfiler to use Lio Target. Micrsoft HyperV requires the user of SCSI-3 persistent reservations. Openfiler uses iSCSI Enterprise Target (IET) for its implmentation of the iSCSI protocol. IET does not include support for SCSI 3 persisten reservations. We were able to sucessfuly integrate the newer Linux-iSCSI.org (LIO) target into Openfiler, using the resource scripts from Pacemaker 3.x.
Dell DVD Drive and Symantec Endpoint Protection 11.x
We installed Symantec Endpoint Protection for a medium sized company. After the installation the users complained that thier machines would sudennly and randomly reboot, some users thought the problem was their power stip losing power.